Amigos Restaurant

Privacy Policy

This is the privacy policy of Mar-Kir DOOEL regarding the collection and processing of personal data through the website amigos.mk. Mar-Kir DOOEL (hereinafter: “Mar-Kir”, “we”) is the controller of personal data. We decide why we process personal data, which data we will collect and process, how we will do it, and who our data processors will be. Processors are companies that process personal data on our behalf. They are listed in the section “With whom we share your personal data for processing.” From time to time, we may make changes to the list of processors, and we will update this privacy policy accordingly. Users of the website amigos.mk, whether you are registered or unregistered users, are subjects of personal data (hereinafter: “users”, “you”).

Why We Collect and Process Personal Data

We collect and process personal data for the following purposes:

  • Functionality of the website
  • Receiving and fulfilling reservations in restaurants
  • To contact you and provide customer support
  • Website statistics and analytics
  • Marketing and advertising

How We Collect Personal Data

We collect your personal data in two ways:

  • Personal data that you provide to us. When making a reservation at the restaurants, you need to provide us with your name, email address, and phone number. When ordering food from the restaurants, you need to provide us with your name, delivery address, phone number, and email address.
  • Personal data that we collect using cookies and other data collection mechanisms. amigos.mk uses cookies and other mechanisms to collect personal data if you agree to it. We do not use non-essential cookies without your consent. You can read more about this in our cookie policy.

What Personal Data We Collect and Process

We collect and process the following categories of personal data:

  • Name and surname
  • Email address
  • Phone number
  • IP address
  • Device characteristics from which you access the website (digital fingerprints) On our website, we also use targeted advertising services from Facebook and Google. They have insight into your online activities and create your profiles based on that, which they then link to advertisers like us. While you are present on our website, they collect data related to your interests, consumer habits, and other parameters, but only if you give consent for that. Their data collection mechanisms allow us to reach you through targeted advertising on other internet pages or social networks. However, we do not have access to this data.

With Whom We Share Your Personal Data for Processing

We use services from other companies for processing personal data. This means we need to share your personal data with them. We share data with the following processors:

  • MK Host, where amigos.mk is hosted, which also hosts data related to your restaurant reservations.
  • Google, which allows us to analyze visits and user activity on the website, and then show relevant ads to them.
  • Meta, which allows us to track which users visit which parts of our website and online store.

Transfer of Personal Data Abroad

Some of the data processors whose services we use process data outside of North Macedonia. This means that your personal data needs to be transferred to another country and processed there. Such are Google and Meta, which process data in EU countries. For each transfer of personal data, we timely notify the Agency for Personal Data Protection of North Macedonia or obtain approval for the transfer, if required by the Personal Data Protection Law.

Retention of Personal Data

We keep the personal data we process only as long as necessary for the purposes for which we process them. Each personal data is kept for a different period. This period may change from time to time, depending on how the circumstances related to those purposes change. For example, data we collect for our marketing purposes may be kept shorter or longer depending on how long the campaigns last, etc. Data related to your reservation is deleted after 30 days. In any case, we process personal data only for processing purposes and keep it only as long as necessary to fulfill those purposes.

Your Rights

The Personal Data Protection Law guarantees you certain rights as a data subject, which we respect. These rights are:

  • Access to your personal data, i.e., confirmation that your personal data is being collected and processed by us
  • Correction of your personal data if the data we have and process is incorrect
  • Deletion of your personal data (“right to be forgotten”), which implies the right to request and receive the deletion of all your personal data we process if the legally prescribed conditions for data deletion are met
  • Restriction of processing your personal data
  • Transfer of your personal data to another controller
  • Withdrawal of consent for processing personal data if you have previously given such consent

How to Exercise Your Rights

For any of these rights, you can submit a request to (email). The legal deadline for responding to your request is 30 days. Before responding to your request, we may take action to verify your identity to prevent disclosing someone else’s personal data to an unauthorized person.

Collection and Processing of Children's Personal Data

We do not collect and process children’s personal data. If it happened by mistake that we collected a child’s personal data and you have become aware of it, please notify us at dushan.neshovski@magnetik.com.mk, and we will immediately delete their personal data.

Data Protection Officer

We have appointed a data protection officer. His contact details are: Dushan Neshovski dushan.neshovski@magnetik.com.mk 070 379 343

Changes to the Privacy Policy

We reserve the right to make changes to this privacy policy at any time. Its purpose is to inform you about our activities related to the collection and processing of your personal data, so it must be changed as our activities change.

Contact

For any questions regarding this privacy policy, contact us at dushan.neshovski@magnetik.com.mk.